iGraft is known as reliable, superior and advanced hair service provider with a proven track record of firm growth, customer satisfaction, and innovation.iGraft has a vast experience in providing best hair services and always strives for excellence in offering in high standards of ethical norms, quality professionalism, and customer service.
At iGraft™ we understand the need for a man to talk to someone who would listen to him as an individual who suffers. We have a team of expert consultants who are exclusively trained in all the matters related to hair transplant – this includes the whole gamete of the process, the procedure, do and don’t pre and post procedure and general care. To ensure that our team is in sync with the concepts and the logic of the whole hair transplantation system, we hire graduates from the science stream only as their grounding in biology helps them understand the nuances of hair transplantation. Above all, we take pride in our team experts who are not only hair expert consultants but are individuals with over 5 years of experience in the industry which makes them well versed with the confusion and apprehensions of a person going in for a hair transplant. We call this team Hair Experts consultants.
As a venture i-Graft™ has some protocols or guidelines to follow. Once an individual decides to go ahead with i-Graft™ for hair transplant, the role of our Client Relation Managers come into play. They are a part of the i-Graft™ Customer Relations Management (CRM) team who is the point of maximum contact for the clients. The CRM team is in fact involved with the patient from the moment he walks in for a consultation till his last follow up with the doctors. The responsibility of keeping a client well informed and making sure that his appointments are not missed is this team’s focus. They representation of iGraft™ transparency policy with the clients lies to a great extent with the CRM team. Each and every CRM team member understands everything from the pre-procedure guidelines to the regular follow-ups. As such it is important for i-Graft™ to ensure that the client feels confident about the CRM member he interacts with. It is worth mentioning here that at i-Graft™ we do understand that many high profile individuals, who might be public figures, would like to keep their hair transplant procedures secret and not let the media feed on it. For such high net worth clientele, we have our VIP services available and the CRM is geared to maintain and observe all the precautions needed.